Location
Care Provider
Victoria House, Homeless Persons’ Facility
Victoria House
6 Boyle Street
Irvine
KA12 8PG
01294 607540
http://www.cunninghame-housing.org
Overview
Victoria House has been operational from the 26 April 2000 and in our 14th year of operation (2014-2015). The staff team have established the project as a major asset to the community and to our partners North Ayrshire Council. We have good partnership working with North Ayrshire Council and other homelessness Support Agencies.
All the staff team are regularly involved in Housing Support Planning activities, offering advice, positive options and direction to all residents.
Service Description
WHAT WE DO:
• Provide advocacy services
• Liaise with multi disciplinary agencies to access support
• Assist to develop budgeting skills
• Assist to develop life skills
• Menu planning/shopping list making
• Access Welfare Benefits
• Liaise with the local homeless support team
• Liase with the local housing offices
• Access furniture schemes
• Assist with the transition to permanent accommodation
• Promote independence living
• Offer emotional support
• Provide essentials i.e. short term toiletries, food voucher
• Assist residents to make and keep appointments
• Refer to local a GP and Dentist
• Attend reviews and planning meetings
• Provide security
• Access further education classes and employment through external agencies
• Provide in house social activities
• Hospital discharge protocol
• Provide safes in all rooms for secure storage of prescribed medication if desired
• Provide bus passes for housing related appointments.
WHAT WE DON’T DO
• Provide personal care
• Cook/prepare meals
• Monitor/administer medication
• Do residents laundry or ironing
• Monitor residents dietary requirements
• Attend routine doctors, hospital or dental appointments
• Monitor residents mail
• Do weekly food shop
• Banking
• Monitor residents spending habits
• Hourly monitoring of residents
• Bedding down service
• Child minding services
• Make residents keep appointments
• Accept residents pets
• Store large items of furniture
• Pay for public transport
Areas Covered
- Ardrossan
- Arran
- Beith
- Cumbraes
- Dalry
- Fairlie
- Irvine
- Kilbirnie
- Kilwinning
- Largs
- Saltcoats
- Skelmorlie
- Stevenston
- West Kilbride
Opening Days
- Friday
- Monday
- Saturday
- Sunday
- Thursday
- Tuesday
- Wednesday