Location
Care Provider
Sercon Support Services Ltd
Kent House
21 Whittle Place,
South Newmoor Industrial Estate
Irvine
KA11 4HR
Contact: Cara Duff, Senior Business Development Officer
01294 217600
Overview
We specialise in facilities management solutions providing a range of services including security, contract cleaning, waste management, building maintenance, electrical services, care and IT services. We can deliver a range of bespoke services to meet your needs with our services delivered as either individual contracts or integrated packages, offering our clients a complete facilities solution.
Service Description
Security Services We have held our SIA ACS accreditation for over 8 years, showing we continuously work to the best industry standards. 1. On-site manned guarding 2. On-site or remote CCTV monitoring 3. Concierge security 4. Mobile patrols 5. Emergency response 6. Void property security & key holding 7. CCTV installation Cleaning Services With over 13 years commercial cleaning experience our expertise ensures our clients receive a professional, quality and qualified service at all times. We deliver: 1. Office/Building Cleaning 2. Deep Cleaning 3. House Clearance/Void property cleaning 4. Window Cleaning 5. Pest Control 6. Common Area/Stairwell/Close Cleaning Our cleaning services deliver a number of client benefits, including: 1. Fully trained, disclosure checked cleaning operatives 2. Detailed cleaning specification & schedules 3. Structure supervision from Operations Managers & Supervisors 4. Regular KPI’s to ensure service delivery is maintained 5. BICSc corporate members with staff trained to BICSc standards Facilities Management Within our organisation, we have a self-contained Facilities Management Department who can deliver: 1. Reactive Maintenance 2. Planned Preventative Maintenance 3. Electrical Services 4. Property Maintenance 5. Property Refurbishments 6. PAT Testing Remote Monitoring & Alarm Monitoring In addition to our physical security solutions we also we provide a range of CCTV security services including; 1. Remote Monitoring from dedicated Operations Control Room through Alarm Receiving Centre Technology 2. CCTV Installations and Maintenance 3. Fire and Intruder alarm monitoring IT Management Within our organisation we have an internal IT department whom we outsource to our clients for IT solutions. As an overview, we have provided: 1. Innovative software solutions 2. Software Support 3. Hotline Support 4. Operating System Support 5. Hardware Support 6. Remote Dialup Support 7. Development 8. Email Support 9. Anti-Virus Support 10. Fixed Cost Internet Access 11. Replacement Machine 12. Preventative Maintenance
Costs
To provide a bespoke quote, please contact us on 01294 217600 (option 4)
Duration
We offer a range of fixed term, rolling contract and one-off terms to suit your needs.
Resources and Amenities
Based in Irvine, our head office contains our 24 hour Operations Control Room which facilitates our business operations. In addition to this, our Facilities Management, IT, Cleaning and Security Divisions are operated from our head office.
Areas Covered
- Ardrossan
- Arran
- Beith
- Cumbraes
- Dalry
- Irvine
- Kilbirnie
- Kilwinning
- Largs
- Saltcoats
- West Kilbride
Opening Days
- Friday
- Monday
- Saturday
- Sunday
- Thursday
- Tuesday
Opening Times
- 7 Days per week | 24 hours per day, 365 days per year