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When should you call 111?

Date of Event:    December 4, 2023

The 111 service provides urgent care and advice when your GP, pharmacy or dental practice is closed. The service can also help if you think you might need A&E but it’s not a life or limb threatening emergency.

Bear in mind the busiest times to contact the 111-service are:

Between 6pm – 9pm on weekdays

Between 9am – 12 noon at weekends

Please be patient, we will answer you call as soon as we have a call handler available.

You can also access health advice by:

using the symptom checkers

downloading the NHS 24 Online app