Location
Care Provider
The Richmond Fellowship Scotland – North Ayrshire Housing Support Service
Christina Macaulay
Area Manager
The Richmond Fellowship Scotland
65a Hamilton Street
Saltcoats
North Ayrshire
KA21 5DT
01294 475430
Overview
The Richmond Fellowship Scotland was established in 1993 and is a leading National Organisation in the provision of personalised, high quality, community-based Support Services.
All of our Services work in person-centred ways to offer choice, promote inclusion and maximise ability. We have a proven track record and understanding in the provision of high quality Services to meet the unique needs and aspirations of the individuals we support.
“Our Mission is to develop and deliver best personal supports that listen to what people want and achieve what matters for the person. We recognise the complexities of people’s lives, the challenges people face and the contributions and worth they can bring. We believe everyone is unique and entitled to a fulfilling life”
Our Core Values Include:
Changing Peoples Lives for the Better
The importance of improving Quality of Life
Social Inclusion
Choices
Community Connections
Lifelong Learning Opportunities
In North Ayrshire we are passionate, committed and focused in working with individuals, families and organisations to achieve outcomes, and to promote and enhance wellbeing. We provide high quality person centred services to promote independance and maximise every individuals potential, we meet the needs of the following:
All individuals we support
The wider community
Partner agencies
Key stakeholders
We strive to improve which includes doing the following:
Consistently examining how we do things
Identify areas for improvement
Highlight good practice
Act on findings
Service Description
The North Ayrshire Supported Living Service has been a community based support service since 1995 and is committed to improving people’s quality of life and assists them to achieve what matters to them by providing Personalised Services, Flexibility and Outcome Focused Support. We support individuals with Learning Disabilites, Mental Ill-Heallth, Autistic Spectrum Disorder, Complex Challenging Behaviour, Sensory Impairment, Older People, including those with Dementia, Individuals with Forensic Needs, Offending Issues, Drug and Alcohol misuse, Acquired Brain Injury and Physical Disabilities; from just a few hours of support a week to 24 hours a day seven days a week within the North Ayrshire area.
Depending on your identified needs, we can offer support with personal care, medication, attending appointments, household chores, shopping, cooking and budgeting. We can also assist you to take an active part in your community; this includes access to leisure, education, supported employment, volunteering, socialising, FUN days out and activities with the various groups developed over the last few years, including our Cooking Group, Music Group, Craft Group, Social Group, Camera and Walking Groups. with the ‘Grouplife’ our work is underpinned by the belief that each individual has the ability to direct their own support and be fully included in all aspects of thier lives.
We understand that people will need varying degrees of support and guidance to be ” in control” of their own plans. There are times when we need our family, friends, paid professionals and Services to feel happy and safe. We are part of the in Control and Self Directed Support agenda and help people to take control of their lives through their individual outcome based Personal Plan, this is our tool to ensure that we place the person at the heart of their support and for communicating their needs in a positive way to support staff.
Our own experience of providing support confirms that people can both recover from and live with mental health difficulties.
We have adjusted our working practices so that the principles of Recovery are integrated both into our staff training and into our day-to-day support.
Costs
We have competitive rates which are excellent value and we are happy to discuss your individual needs and budget, please contact our office on 01294 475430, Monday to Friday 9am – 5pm to speak with one of our Team Managers Sharron or Gail.
Resources and Amenities
The Saltcoats Action Group (SAG) was a social group run by the people using our service, this has now developed into several different groups and throughout the year many of the people we support go on day trips around the country, indoor activities such as a Music Group, Healthy Eating/Cooking Group and trips to the theatre are organised.
In July 2013 The Richmond Fellowship Scotland provided a Participatory Budget to allow groups of people supported by TRFS across four areas of the South Region to come together and get involved in an funding event in which they had to decide on a FUN activity that they wanted to participate in then plan and prepare a presentation which they would give and the annual Event, over the last 4 years North Ayrshire has won funding to put towards a grand trip to the theatre, A falconry display/tutorial and a season ticket for Kelburn Castle an Country Park, an adventure to The Titanic Experience in Belfast a trip to Edinburgh Playhouse to watch the theatre production of The Lion King and a trip to the Edinburgh Tattoo, purchased new Surround Sound Televisions and Audio equipment, Instruments and equipment for the Music and Camera Groups a well as lots of craft making accessories.
Areas Covered
- Ardrossan
- Beith
- Cumbraes
- Dalry
- Fairlie
- Irvine
- Kilbirnie
- Kilwinning
- Largs
- Saltcoats
- Skelmorlie
- Stevenston
- West Kilbride
Opening Days
- Friday
- Monday
- Saturday
- Sunday
- Thursday
- Tuesday
- Wednesday
Opening Times
- We provide a 24 hour service 365 days a year | We are contactable for enquiries Monday - Friday 9am - 5pm