News Article Details

Community Alarm/Telecare Service Users

Date of Event:    January 3, 2024

Important update for Community Alarm/Telecare users.

The North Ayrshire Health and Social Care Partnership [NAHSCP] have been alerted to a scam attempt targeting a user of their Community Alarm/Telecare service, where bank details were requested over the phone for telecare services.

NAHSCP will never ask for bank details during a phone call and all correspondence will be by letter. Should you receive a phone call from someone claiming to be from NAHSCP and asking for bank details, please hang up the phone and let us know on 01294 310222. Alternatively you can press your alarm button and report it to the monitoring centre instead.

If you have friends or family members who uses these services, please share this important message with them.